All coursesGiving Impactful Feedback: A Manager's Guide to Team Growth
Learn to deliver clear, specific, behavior-based feedback that empowers your team to excel.
Curriculum · 17 activities
Section 1: The Foundation: Why & How to Prepare for Effective Feedback
- ReadingYour Roadmap to Impactful Feedback
- ReadingThe Cost of Silence: A Manager's Dilemma
- QuizAssess the Impact: What Happens When Feedback is Delayed?
- ReadingReframing Feedback: A Gift, Not a Burden
- ReadingExplaining Your 'Why': Building Trust Before You Speak
- FlashcardsKey Phrases for Framing Your Feedback Intent
- SequencingOrder Your Approach: Preparing for a Difficult Feedback Conversation
Section 2: Delivering Specific, Behavior-Based Feedback
- ReadingBeyond 'Bad Attitude': The Power of Observable Behavior
- MatchingIdentify the Difference: Vague vs. Observable Feedback
- ReadingWorked Example: Applying the OFNR Framework to a Performance Issue
- ReadingThe OFNR Framework: A Step-by-Step Guide
- QuizApply OFNR: Crafting Feedback for a Scenario
Section 3: Fostering Dialogue and Driving Continuous Improvement
- ReadingBeyond the Monologue: Fostering Dialogue with Curiosity
- FlashcardsOpen-Ended Questions for Productive Feedback Conversations
- ReadingThe Growth Mindset: Emphasizing Development and Inviting Self-Feedback
- QuizTest Your Dialogue Skills: Responding to Feedback Conversations
- ReadingYour Next Step: Commit to Consistent Feedback